Compliments about our staff and services
We are proud of the care and support we provide. Here are some kind words from people we have supported.
You are here in your journey
Testimonials
"I just wanted to send in my deep felt thanks for your support over the last few weeks. It was an enormously stressful time for my family to have to deal with and for the first time in my life I had a situation I simply couldn't cope with. Your help just made me see a way through. Thank you so much, so much."
"I enjoy coming to this day centre, everyone is really good and friendly/helpful. The staff here are very good - the best one's we have got. I enjoy socialising, activities and the memories are male choir - even though I can't sing."
"Lancashire Carers Service assessment workers were brilliant. I was very nervous about having the assessment, it is hard trying to focus when you have so much going-on in your head. I needn't have worried. I was made to feel comfortable; they took the time to listen to me. The Carers Assessment was a positive experience, friendly and knowledgeable, and knew what to say, to make me feel more positive about caring for my husband. It felt like a weight had been lifted. During the assessment I found my voice."
"I feel supported, understood and heard. Without the support I would be an inpatient again. I am so lucky to work with someone who actually cares."
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If you would like to make a compliment or complaint, you can let us know using our complaints and compliments portal.
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Visit our compliments and complaints portal