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Consumer advice

Consumer rights

Citizen's Advice consumer service, product recalls and safety warnings.

Consumer product safety

Safety tips to look out for when shopping online or second-hand.

Complain about goods or services

How to make a complaint.

Safe Trader Scheme

Find reliable traders that you can trust for property repairs, home improvements and domestic services such as gardening services, mobility aids and other services around the home.

Allergy information

Information from various sources to help consumers, schools and businesses alike, when dealing with people with allergies.

Scams and doorstep crime

How to prevent and report scams and doorstep crimes.

Legislation enforced

Legislation enforced by Lancashire County Council Trading Standards.

Buying a second-hand car

Steps to take when buying a second-hand car.